Terms & Conditions

Last Updated: 19 Nov 2025
Welcome to Dine360°, a SaaS-based restaurant management platform providing POS, billing, QR ordering, CRM, kitchen management, analytics, and other operational tools for restaurants and food businesses.
By accessing or using Dine360° (“Platform”/“Service”), you (“User”, “Client”, “Customer”) agree to be bound by these Terms & Conditions.
If you do not agree, please do not use our services.
1. Definitions
  • Dine360° / We / Us / Our – refers to the company operating the Dine360° platform.
  • User / Client / Customer – any individual, business, or organization using Dine360°.
  • Platform – Dine360° web app, mobile app, PWA, dashboards, APIs, or any software service provided.
  • Subscription – paid or free plan purchased to access premium features.
2. Acceptance of Terms
By creating an account or using any part of the platform, you confirm that:
  • You are authorized to enter into this agreement.
  • You have read and accepted these Terms & Conditions.
  • You are at least 18 years old.
3. Services We Provide
Dine360° offers a suite of SaaS-based tools including but not limited to:
  • POS & Billing
  • QR Menu & Ordering
  • Table & Order Management
  • Kitchen Display System (KDS)
  • Online/Delivery/Pick-Up Order Management
  • CRM, Loyalty & Customer Engagement
  • Inventory & Staff Management
  • Reports, Analytics & Dashboard
  • Role-Based Access
  • Payment Gateway Integrations
  • PWA support
  • Other features as updated
We reserve the right to modify, add, or remove features at any time.
4. User Account Responsibilities
You agree to:
  • Provide accurate registration details.
  • Maintain confidentiality of your login credentials.
  • Be responsible for all activity occurring under your account.
  • Notify us immediately of unauthorized access.
Dine360° is not responsible for any loss due to compromised credentials.
5. Subscription, Billing & Payments
  • Some features are available under paid subscription plans.
  • Subscription fees are billed monthly or annually depending on the plan.
  • Prices may be updated with prior notice.
  • Fees once paid are generally non-refundable, except where legally necessary.
  • Failure to make payment may result in service suspension or termination.
6. Free Trial
If a free trial is offered:
  • It is limited to a specific duration.
  • We may change or cancel free trial availability at any time.
  • After the trial ends, access may stop until a subscription is purchased.
7. Use of the Platform
You agree NOT to:
  • Misuse or attempt unauthorized access to the system.
  • Reverse-engineer or copy the software.
  • Upload harmful, illegal, or offensive content.
  • Use the platform for fraudulent or prohibited activities.
We may suspend or terminate accounts that violate these terms.
8. Data Ownership & Privacy
  • You retain ownership of your business data (menu, orders, customers, etc.).
  • Dine360° may store, process, and analyze this data solely for platform functionality and improvements.
  • We maintain strict confidentiality and security standards.
  • Our Privacy Policy explains how we handle data.
9. Third-Party Integrations
The platform may include integrations such as:
  • Payment gateways
  • SMS/Email marketing tools
  • Delivery partners
  • External CRMs or accounting systems
We are not responsible for issues arising from third-party failures or downtime.
10. Intellectual Property
All components of Dine360° including:
  • Software code
  • Branding
  • Designs
  • Text & content
  • Logos
  • UI/UX elements
…are the intellectual property of Dine360°.
 You are granted a limited, non-exclusive, non-transferable license to use the platform.
You may not copy, reproduce, or resell any part of the system.
11. Limitation of Liability
Dine360° is not liable for:
  • Loss of revenue, profits, or business.
  • Service downtime due to maintenance or unavoidable technical issues.
  • Loss caused by incorrect user entries or misuse.
  • Third-party system failures (SMS, payment gateways, delivery partners, etc.)
We provide the platform “as is” and “as available”, without warranties.
12. Termination
We may terminate or suspend access if:
  • Terms are violated
  • Payments are overdue
  • Fraudulent activity is detected
  • Platform misuse or abuse is observed
Users may also terminate their subscription anytime.
Upon termination:
  • Access to the platform stops.
  • Certain data may be retained for regulatory reasons.
13. Modifications to Terms
We may update these Terms & Conditions anytime.
 Continued use of Dine360° after changes means you accept the updated terms.
14. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes will be subject to the jurisdiction of courts located in [Mumbai/Maharashtra].
15. Contact Information
For questions or support:
Dine360° Support Team
Email: hello@dine360.in
Website: www.dine360.in